...The Saga Continues
Ever wonder what it looks like when you have a defective Xbox 360 and you have to send it back to Microsoft? Here's a sneak peek inside my world!
Well a very special cardboard box to send my broken Xbox 360 to Microsoft arrived today. It was sad to disconnect everything and pack it up. I had to include the monolithic power brick and video cables.
It included a valuable page of instructions in case someone was completely inept and could not figure out how to put a box inside another box.
Additionally, there is a pre-paid DHL shipping label and a very high-tech circular clear sticker to seal the outer box.
So far the Microsoft response has been pretty good. I'll keep you posted on how long it takes to get a replacement/repair.
posted by tacohead at
11:13 PM
5 Comments:
Interesting. With mine, they told me I had to include the hard drive since it was a premium system, but to keep the power and video cables. They also said I would receive a UPS mailer, but then they sent it via DHL which added a day - two if you count the fact that I couldn't turn it around in time for a same-day pickup.
The instruction sheet doesn't actually detail what to include, so who knows what's really required. I called and learned mine was repaired today and should be back in my hands by tomorrow.
More details on my Ring of Death experience in my blog.
-=Dave, aka Gamewatcher
By
Anonymous, at 11:35 AM
hey i just wanted to know how long did it take for you to get your repaired xbox?
By
Anonymous, at 9:27 AM
Three days from the day Xbox 360 support received it. I just got mine back Friday, so about a week round trip.
See my post Xbox 360 rattling resurrection
-=Gamewatcher
By
Anonymous, at 1:16 AM
Great Turn Around Time From MS!
http://www.lowdown411.com/2005/12/wow-super-fast-turn-around-from.html
By
tacohead, at 6:37 PM
My xbox 360 is broken also, and I was wondering where you get the box to ship ur xbox 360 in? what website do i go to?
By
Anonymous, at 9:43 AM
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